Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
This website is operated by Swedish Fitness Group. Throughout the site, the terms “we”, “us” and “our” refer to Swedish Fitness Group. Swedish Fitness Group offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
These terms and conditions shall apply to all sales through betterbodies.com/eu and will exclude application of any deviating general or specific conditions or terms of the buyer. No wavier or modification of these conditions of sale shall be binding upon betterbodies.com/eu, unless approved in writing by an arthorized representetive of betterbodies.com/eu.
The General conditions are applicable for customers that are consumers and that place order through betterbodies.com/eu
Betterbodies.com/eu does only deliver to the countries commited to the European Union.
The customer must be minimum 18 years old to place order via the website. Betterbodies.com/eu does not accept credit purchases to persons below the age of 18. We reserves the right to cancel, change or deny any purchase. (e.g If customer provides us with inaccurate personal data or invalid payment)
All images and contents on the Website shall be considered solely as illustrations. Such illustrations do not guarantee to reproduce the amount of products the Customer will receive or the exact appearance, function or origin of the product. Betterbodies.com/eu is not responsible for any information by third parties provided for on the Website.
Betterbodies.com/eu will to the maximun apply to local laws. Betterbodies.com/eu shall have no liability in cases of products being sold out and such as images being incorrect illustrated, (Betterbodies.com/eu cannot errors with the product descriptions, technical specificion, inaccurate prices, and price adjustments (such as changed currancy etc.) Betterbodies.com/eu is entitled to rectify any such errors and, at any time, to change or update the information.
All contents on the website are owned by Betterbodies.com/eu or its licensors. All info is protected by marketing legislation. Things as content, company names, product names, graphics information about products, design shall not be copied or used for other objects.
Before the customer place an order we recomend you to read the general terms and conditions. When you place your order you´ll be commited to the general terms and conditions of betterbodies.com/eu. By accepting the general terms and conditions, the consumer undertakes to take on the general terms and condition. That means the costumer approves betterbodies.com/eu´s terms to commit to the contract between betterbodies.com/eu and the customer. If betterbodies.com/eu is not capable to deliver any product of the purchase the customer will get a refound on that product.
The purchase agreement by cusomer and betterbodies.com/eu is completed when the customer receives the shipping confirmation via e-mail. Due to issues as low stock, tecnical problems etc. betterbodies.com/eu confirm the contract when packing had been made. When packing has been made the costumer will receive a shipping confirmation via e-mail. When the costumer receives the shipping confirmation betterbodies.com/eu´s duties will be fullfilled to the contract. If betterbodies.com/eu cannot deliver product that has been ordered, betterbodies.com/eu will contact the customer via e-mail or phone and await for the cusomers approval.
Customer And Account
The customer must be minimum 18 years old to place order via the website. betterbodies.com/eu does not accept credit purchases to persons below the age of 18. We reserves the right to cancel, change or deny any purchase. (e.g If customer provides us with inaccurate personal data or invalid payment)
Betterbodies.com/eu recommends the costumer to create a personal user account. You can choose to create an account when you place your order or click in “my account” to create an account..
The account is only for personal use, the cusomer is responsible for that no one else is using their personal account. The cusomer is responsible for the Username or password. Those details are not to be exposed to other people. If Password is being disclosed betterbodies.com/eu can not insure that the personal information is not exposed to a third party.
When creating a personal accout the customer provides betterbodies.com/eu with some personal data. When creating account the customer confims that the information is complete and is responsible for all types of errors in the information on the account and all purchasing done when logged in.
If the customer suspect any false pretences on their personal account contact [email protected] immediately so the customer support team can block the current account.
betterbodies.com/eu reserve the right to block customers if any infraction is suspected connected to the personal user account without any prior notice. If the customer violates the General terms and conditions the account will be blocked.
betterbodies.com/eu will establish a new account to the customer if the customer approves.
Payment and pricing
PAY PAL or STRIPE
All prices on the website are included with VAT. All prices are presented i EURO(€). The prices on the products are not included with freight cost or payment Fees. Freight cost or any other fees will be presented on separate rows in Checkout before you place your order.
PAY PAL or STRIPE.
When placing an order you will be redirected to Stripe website to choose payment method. All countries within the EU are abel to pay with credit card (Visa, Master Card, and American Express). The customer needs to enter the card number, card holder, expiration date and the CVC code that is shown on the back on the credit card**.
We also offer Invoice payment and bank payments. We use Trustly for bank payments. and klarna for invoices. Invoice and bank payments are ony avaliable in the scandinavian countries.
Some payment options may not be available for every county. Betterbodies.com/eu will reserve the purchased amount on the credit card when order has been placed. It does not apply if you´ve choose to pay you order with invoice or a partial payment. Betterbodies.com/eu or its partners may obtain a credit report of the creditcard holder. The customer will be informed accordingly.
Betterbodies.com/eu reseves the right not to offer all payment methods all time. If the payment methods are invalid the cusomer will be noticed to change payment method or cancel the order.
Betterbodies.com/eu reserve the rights to apply a surcharge in relation to credit card transactions. The cusomer will be aware of this before order is completed.
When the customer place an order the products connected to the order will be reserved. Products in stock are nomaly delivered within 5 working days. If the purchased product is out of stock the customer will be informed. If Betterbodies.com/eu cannot deliver the ordered product the customer will informed and the customer will receive the money to their bank account within 7 working days. The customer will receice the refund on the same creditcard or in the same payment method as used when order was placed.
Betterbodies.com/eu provides a return period of 14 days. 14 days starts from the day the customer receives the product.
If the customer will return a product to Betterbodies.com/eu the customer needs to inform Betterbodies.com/eu within 14 days after products has been received. If the customer returns the product without notication the refund may not be completed due to lack of information about the return. Please read (return and exchanges)
Do we use “cookies”?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Betterbodies.com/eu is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.Also read at EU’s website for Online Dispute Resolution http://ec.europa.eu/odr.
In case Betterbodies.com/eu has reason to question the buyer´s solvency ar avabilty to pay for delivered products, Betterbodies.com/eu have no obligations to make delivery, and should be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Betterbodies.com/eu.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Swedish and other copyright laws, and is the property of Swedish Fitness Trading AB. The collective work includes works that are licensed to Swedish Fitness Trading AB. Copyright 2012, Swedish Fitness Trading ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Betterbodies.com/eu or purchasing Betterbodies.com/eu products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Betterbodies.com/eu or to purchase Betterbodies.com/eu products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Betterbodies.com/eu. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Betterbodies.com/eu used in the site are trademarks or registered trademarks of Swedish Fitness Trading AB.
Personal Data/ Protecting Your Privacy